Remember, even if there is already a password in the password field, it is important to retype it for this fix to work.įor whatever reason, many email accounts in iOS retain the correct password for receiving emails but the correct password does not transfer over to the outgoing mail settings.Note: The Mail app will try to find your email settings. Retype your password in the “ Password” field (even if a password is already entered).Make sure that the full email address for this account is listed in the “U ser Name “ field.Tap on the first field list in the PRIMARY SERVER section (it should say “On” to the right).Tap on “ SMTP” in the OUTGOING MAIL SERVER section.Tap on the email account again on the next screen.Tap on “ Mail“ to access your mail settings.How to fix being able to send, but not receive, emails on iOS: The video was originally uploaded with instructions using iOS 7 but, has since been updated to show instructions for iOS 10 and later. The video above provides detailed instructions on how to fix the problem of being able to receive but not being able to send emails on the iPhone, iPad and iPod after updating to iOS. The problem, is the with the password in the outgoing mail settings (SMTP settings) for the particular email account.
This issue does not seem to be affecting Gmail or iCloud accounts. Since the iOS 7 update, many emails accounts on iPhone such as exchange accounts, Yahoo accounts, Comcast accounts, Bellsouth accounts and other email accounts are not able to send emails – receiving emails is not a problem. If you can’t send emails from your iPhone, iPad or iPod but can receive them, there is a pretty simple solution that should fix the issue. This applies to iPhones, iPads and iPods.
Learn how to solve the issue of being able to send emails on iOS but not being able receive emails.
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